You said, We did
Getting feedback on our work is very important to us; what is also important is ensuring that the feedback we receive has an impact on our plans and improving City of London services.
We welcome feedback, comments and suggestions from children in care, care leavers, families and carers about services delivered by the Children and Families Service and would appreciate hearing from you.
On this page, we share examples of what we have done in response to feedback and how it has made a difference to our work. We also show how we are feeding back to our children and young people about the difference their feedback has made.
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Date |
You Said... |
We Did... |
|---|---|---|
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Autumn 2019 |
Continue the Tuition Group at Golden Lane |
The tuition group was continued, and the project has grown to include work with City of London schools
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Autumn 2019 |
More opportunities to explore London |
The CiCC visited the Museum of London and Tower Bridge. In 2020 there will more opportunities to visit other parts of London, different museums and events.
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Autumn 2019 |
Be clearer with what we are entitled to when leaving care |
The guidance for leaving care has been updated, with easier to read information on finance and entitlements.
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Autumn 2019 |
More awareness and workshops on health, the law, independent living and money management |
In 2020, there will be workshops on Health, Consent and the Law, Independent Living, Budgeting, CV Writing and Interview Skills,
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Autumn 2019 |
Continue the summer activity trip |
We have continued to offer a summer activity trip
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Winter 2019
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Take us to Parliament |
A trip to Parliament is planned for Summer 2020 (delayed by Covid-19) |
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Winter 2019 |
Let us have more say in the activities programme |
We held a session with Inclusive Solutions in January 2020 with CICC members and staff to plan the programme for 2020
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Winter 2019 |
Let us have a say on where we live |
The Participation Service held an accommodation review session with CICC members in January, we were joined by the Director for Community and Children’s Services and the Head of Commissioning.
Young people will also be invited to become Young Inspectors, helping the Corporation inspect semi-independent services. (delayed by Covid-19)
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January 2020 |
Let everyone attend the annual trip |
John Barradell, Town Clerk, joined the CICC on the 21st January and guaranteed all young people who want to attend the annual holiday will be able to do so.
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January 2020 |
Invite us to City functions |
CICC members attended the Community and Children’s Service Committee Dinner at Salters Hall on the 11th February 2020
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February 2020 |
Help us understand the realities of living in our own accommodation |
The Participation Service delivered a Moving In, Moving On workshop in Summer 2020 and will run this again in the October half-term. This will be repeated regularly for new CICC members. |
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February 2020 |
Prepare us for entering employment |
Our information, advice and guidance service in partnerships with the Participation Service runs CV and Interview Skills workshops. We will also support all young people to have suitable clothes for interviews and work.
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February 2020 |
Provide us with more accredited courses |
The Participation Service will offer as many accredited courses as possible; in 2020 the service has facilitated access to: - Customer Services – Level 2 - Health and Safety in Construction – Level 1 - Food and Hygiene – Level 2
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February 2020 |
Help us understand money and to budget |
The Participation Service offered a money management workshop in Summer 2020 and this will be repeated regularly.
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February 2020 |
Give us more opportunities to meet up and do new things |
The Participation Service delivered a range of activities both virtually and in person throughout the year.
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February 2020 |
Teach us First Aid |
We delivered a First Aid Session in February 2020 and will run an accredited first aid session in Summer.
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April 2020 |
Help us understand Covid-19 and social distancing |
Andrew Carter, Director of Community and Children’s Services has written to every child and young person looked after by the City of London Corporation and will continue to do so regularly throughout the pandemic.
Social Workers and the Participation Service are available to support all young people to understand the restrictions
The Participation Service sends infographics and easy to read information via WhatsApp to all CICC members.
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August 2020 |
We enjoyed the ‘How to cook when you can’t cook’ session. Can we do more? |
The October half term programme will include a workshop with Made in Hackney so you can learn to cook a Caribbean meal of Chickpea Curry, plantain, rice and peas.
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