Anti-social Behaviour and Case Review

• Rowdy, noisy behaviour in otherwise quiet neighbourhoods
• Threatening, drunken or intimidating behaviour
• Vandalism, graffiti and fly-posting
• Litter and fly-tipping rubbish
• Public urination or defecation
• Aggressive begging
• Drinking in the street
• Setting off fireworks late at night
• Abandoning cars

The police deal with:

• Anti-social use of vehicles
• Rowdy and nuisance behaviour
• Street drinking and anti-social drinking
• Begging
• Criminal damage/vandalism
• Drug dealing
• Misuse of airguns and inappropriate use of fireworks

To enable the police to deal with anti-social behaviour it is important to report it to them as it is happening or as soon as you can.

You can do so in three ways:

1. In an emergency call 999. (An emergency is when a crime is occurring, someone is injured, or being threatened with harm or there is a risk to life.)
2. For non-emergency incidents call 101
3. Report online to  City of London Police ASB

The City of London Corporation deals with:

• Dumped rubbish, fly-tipping, and graffiti
• Anti-social behaviour as a result of rough sleeping if there is behaviour that causes nuisance, alarm and/or distress
• Noise nuisance
• Anti-social behaviour in City of London Corporation owned or managed housing.
  • Golden Lane residents should email the Golden Lane Estate Team
  • Middlesex Street residents should email the Middlesex Street Team
  • Tenants or leaseholders outside of the City can find contact details on the estates page
  • Barbican residents should email the Barbican Estate Team
  • Guinness Partnership tenants can find information on the Guinness Partnership website.

Alternatively, call Crimestoppers anonymously on 0800 555 111.

The Anti-social Behaviour Case Review (formally known as the Community Trigger) is intended to encourage a collaborative problem-solving approach amongst relevant bodies dealing with persistent cases of anti-social behaviour (ASB).

It gives victims, or victims' representatives the right to ask local agencies to review how they have responded to previous ASB complaints and consider what further actions might be taken where the behaviour persists.

It is not a complaints procedure. It is intended to offer a 'safety net' for vulnerable victims and to help avoid individuals being passed between agencies without resolution.

In the City of London, the Anti-social Behaviour Case Review can be used for both ASB and Hate incidents.

How does it work?

Any victim, or victim’s representative, (written consent is required) can activate the Anti-social Behaviour Case Review if:

• At least three separate qualifying complaints of anti-social behaviour or hate incidents must have been made within the past six months
• No action has been taken
• Your case has been closed and the original problem persists

Other factors that will be taken into account:

• Reported problems have not been acknowledged – i.e. no one contacted the complainant to advise what action would be taken
• Reported problems have not been appropriately investigated
• Victim's vulnerability and / or potential for harm have not been considered and this has affected potential service delivery
• No action has been taken because information has not been shared between partners and this has affected potential service delivery
• Persistence of anti-social behaviour about which the original complaint was made along with the harm caused, or potential for harm to be caused, by that behaviour

Please complete the Community Trigger Form if your issue or concern meets this criteria.

What happens next?

We will:

• Acknowledge that we have received your concerns within two working days.
• Contact you to discuss the issue and obtain any further information and what would you like the outcome to be. This might be over the telephone or in person and might include a joint visit with other relevant bodies.
• Contact all relevant agencies (the police, the council, your housing provider) to identify whether the trigger threshold has been met.
• A case review panel with senior representatives of the relevant agencies will then meet to discuss the issue you raise, review what action has already been taken and consider recommendations for additional action to resolve the problem.
• Following the case review panel meeting you will get a written response detailing the decision of the panel.

If you are unhappy with the decision regarding your ASB case review request, you can contact the Police Authority Board of the City of London Police.

We welcome the opportunity to review cases of anti-social behaviour, but an ASB case review application may be rejected if it is thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious.