View and pay council tax online

Date updated: 9/09/2024

Never make a council tax payment to the City of London Corporation unless you are paying council tax on a property within the Square Mile.

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View council tax online

If you have a council tax account with the City of London you can register to view your account details online.

Please note you are unable to make a payment via the online account portal. To make a payment online please see the payment options below.

If your council tax account has already been closed, for security reasons, you will not be able to register that account for the self service facility.

Note: you do not need to be a registered user to search for your council tax band.

Council tax online Find your council tax band

E-Billing

In order to make our service more sustainable and cost effective we are pleased to offer the option of online billing.

If you choose this option then you will receive an email to notify you that a bill has been issued and is available for you to download and view through your online account. Please note you will need to register to view your council tax account and bills online (see above).

If you would like to sign-up for e-billing then please email the Council Tax team to request this. Your email must be sent from the email you wish us to use for e-billing notifications and you must quote your eight digit council tax number, which starts with an 8.

Please note, if your council tax account is in more then one name then each party will need to sign up for e-billing. If not, then a paper council tax bill will still be issued as well as an email notification.

Pay council tax

We kindly request that all payments are made by direct debit, using our online or telephone payment service, or by telephone or internet banking directly with your bank.

Direct debit

This is the easiest way of paying your council tax. You only have to sign a direct debit instruction once and amounts will be collected automatically as they become due. Please download and complete the below PDF and email the Council Tax team and attach the signed document. Or you can post it to the address detailed on the form.

Council tax direct debit application form PDF (100KB)

Date submitted: 7/10/20

Direct debit guarantee

The direct debit scheme comes with a guarantee that is offered by all banks and building societies taking part in the scheme. Find out more about the direct debit scheme and direct debit guarantee.

Online

Payment can be made using our online payment service (we do not accept American Express, Diners or Electron).

Pay council tax online

Telephone

Payment can be made using our telephone payment line, 0300 0132 418 (we do not accept American Express, Diners or Electron).

By bacs

If you have made telephone banking or internet banking arrangements with your bank, you can use the bank details shown on your council tax bill to make a payment. You can also use these details to set up monthly payments.

Please ensure you only quote your eight-digit council tax account number, which is located on the top right section of your bill.

No further information is needed other than your eight-digit council tax account number. If you provide further information as the reference, then this may delay the payment reaching your council tax account.

Depending on how you pay, it can take up to five working days for your payment to reach your account. Please allow sufficient time to ensure payments arrive on or before the due date stated on your bill.

For further information please email the Council Tax Team.

If you are in financial difficulty

If you are experiencing difficulties in making a payment, email the Council Tax Team.

Further information about claiming benefits and council tax reduction scheme discount are available from the City's benefits service.