Request a Carers Assessment
If you are an adult carer for an adult (someone aged 18 or over) living in the City of London you may be able to get support, both for you as an individual and in your responsibilities as a carer.
A Carer’s Assessment will be able to consider what support needs you have, whether these arise because of the necessary care and support you provide, whether physical or mental health is affected and as a result whether there is a significant impact on your wellbeing. It may also be able to tell you what support you are entitled to.
The team will work with you to agree a support plan that sets out how your support needs will be met. The support plan will include an individual budget showing the cost of meeting those needs.
Request a carer's assessment from the Adult Social Care team to find out whether you are eligible for support from Adult Social Care. It is recommended that you discuss emergency planning with your social worker during your assessment.
Alternatively, you can call 020 7332 1224 (Monday to Friday, 9am - 5pm) or email the Adult Social Care team.
Our emergency social work service responds in crisis situations at weekends and on bank holidays and after 5pm on weekdays. For urgent matters, outside of office hours call 020 8356 8855 or visit the City and Hackney Emergency Duty Team webpage for more information.
If you are a young carer of an adult (someone aged 18 or over), you can request a Carer’s Assessment from the Children and Families Team. Call 020 7332 3621 (Monday to Friday, 9am - 5pm) or email the Children's Duty Team to see if you are eligible for support.
Children and Families Emergency Out of hours can be contacted on 020 8356 2710 (outside of normal working hours).
The national eligibility criteria require that in order for carer’s needs to be eligible, the carer must:
Provide necessary care to an adult
The carer’s needs for support arise because they are providing necessary care to an adult. Carers can be eligible for support whether or not the adult for whom they care for has eligible needs. The carer must also be providing necessary care.
Need support with their own physical or mental health, or personal matters
As a result of their caring responsibilities, the carer’s physical and mental health is either deteriorating or is at risk of doing so or the carer is unable to achieve any of the following eligibility outcomes:
- carrying out any caring responsibilities the carer has for a child
- providing care to other persons for whom the carer provides care
- maintaining a habitable home environment in the carer’s homes, whether or not this is also the home of the adult needing care
- managing and maintaining nutrition
- developing and maintaining family or other personal relationships
- engaging in work, training, education or volunteering
- making use of necessary facilities or services in the local community, including recreational facilities or services
- engaging in recreational activities
Need support for their own wellbeing
As a consequence of being unable to achieve these outcomes, there is, or there is likely to be, a significant impact on the carer’s wellbeing. If you are an adult carer for an adult (someone aged 18 or over) living in the City of London you may be able to get support, both for you as an individual and in your responsibilities as a carer.