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Date updated: 19/03/2025

Ordering waste and recycling bags

If you live in the City of London, your waste and recycling services works a little differently from most local authorities – and it all starts with having the right bags.

How to Get Your Waste and Recycling Bags

Residents in the Square Mile are provided with the essential bags needed to manage their household waste and recycling. These are delivered to you approximately every six months:

  • Recycling bags – for recyclable materials like paper, plastic bottles, glass, tins, and cardboard
  • Household waste bags – for general household waste (only provided to properties without a bin store)
  • Food waste liners – for food waste (only provided to properties with a food waste service)

You don’t need to request these standard deliveries – they will arrive directly to your property on a six-monthly cycle.

Need more bags before your next delivery?

If you run out of bags before your next scheduled delivery, there are two simple ways to get more:

1. Request more bags via the Contact Centre

You can request additional bags at any time by contacting 020 7606 3110 or by completing our online form.

Please include:

  • Your name
  • Your address
  • Contact number
  • Whether you need household waste, food waste or recycling bags 
  • Where to leave the bags

Extra bags will be delivered directly to your address/bin store/concierge.

2. Collect Bags in Person

You can also collect free bags from the following locations:

Please note, not all locations have all waste bags available, please call ahead of your visit to check their stock.