Consumer Advice
The Citizens Advice consumer service provides clear, practical consumer advice to help consumers sort out problems and disagreements with suppliers of goods or services. From overcharging to faulty goods, and dodgy workmanship to reporting dishonest traders and scams, the trained advisers are ready to offer individual solutions for individual problems.
If you would like advice on any other matter contact City Advice. They offer free, confidential advice for anyone who lives, works or studies in the City of London Square Mile
Product recalls
For information on product recalls, visit the Trading Standards website.
More information
020 7332 3406
Email: Trading Standards Team.
Vinted complaints
If you are experiencing problems with Vinted, please read the attached advice document which may help you.