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Outcome 3 - Become data driven to improve decisions

Starting our data maturity journey

The City of London Corporation is embarking on an exciting data maturity journey. Currently, our key corporate data sets are spread across multiple solutions and platforms, using various reporting tools to gain insights.

Our ambition

We aim to unify these disparate data sets through a shared data platform and a single corporate business intelligence tool. This will help us address significant challenges such as master data management, data quality, and secure, scalable storage solutions.

Building firm foundations

Our data transformation will be built on solid foundations, which may involve reviewing our data architecture and existing practices to ensure robust and effective data management. This approach will enable us to harness the full potential of our data assets, driving better decision-making and innovation.

Our actions

  • To review data governance across the organisation including the role and responsibilities of the Information Management Governance Board.
  • To deliver a Corporate Data Platform to deliver greater value from the organisation’s data and promote wider data sharing.
  • To rationalise existing business intelligence and reporting solutions and promote the adoption of Microsoft Power BI as the corporate reporting tool.
  • To review existing data architectures and flows and simplify where possible.
  • To develop our data capabilities, capacity and skills within the City of London Corporation to better support departments to derive greater value from their data.
  • To drive enhanced communication and collaboration around data across the City of London Corporation, to share best practices and identify opportunities for greater data sharing.
  • To address areas where key corporate data assets are managed outside of a secure and supported solution.
  • To drive data literacy and develop data maturity across the City of London Corporation, in particular around areas of data quality management and effective data governance.

Performance measures

  • The number of key corporate data assets that form part of the Corporate Data Platform
  • The number of users of Microsoft Power BI and rationalisation of other reporting tools
  • The proportion of corporate data assets that are stored in a secure and supported solution, and the reduction in the use of spreadsheets and legacy solutions such as Microsoft Access.
  • The number of staff who have undertaken data literacy training and assessments, and the enhancement in their data competencies and proficiencies.
  • The amount of time and resources conserved by employing data-driven decision making and
  • The level of data quality across the organisation, and the implementation of data quality standards and procedures.
  • The establishment of an updated information management board, and the adherence to its terms of reference and governance framework.