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Outcome 5 - Develop digital skills and share expertise

Preparing for the future

We're dedicated to equipping our workforce for the technological challenges and opportunities ahead. Our strategy includes a comprehensive training programme that enhances the use of current technology and develops expertise in emerging technologies. We foster an environment of continuous learning and development.

Upskilling our team

We'll upskill our workforce through certification opportunities and hands-on experiences, ensuring our team is not only ready for the future but also actively shaping it.

Leveraging internal expertise

We recognise the unique skills and deep technical expertise within our organisation. By tapping into the cyber security expertise of the City of London Police and the booking management and audio-visual experience at the Barbican Centre, we can share knowledge and benefit the entire organisation.

We will upskill our workforce, reinforced by providing certification opportunities and hands-on experiences - ensuring that our team is not only prepared for the future but also actively shaping it.

Our actions

  • To maintain a proactive and meaningful dialogue with IT Teams across the City of London Corporation to share knowledge and expertise and identify opportunities for collaboration and shared initiatives
  • Review digital training needs with departments to ascertain existing and future training needs around digital skills.
  • Identify, utilise and promote areas of digital expertise within the organisation for the wider benefit of the organisation
  • Develop a Digital Skills Academy that provides a range of online and offline courses, resources, and certifications for staff members to enhance their digital skills and knowledge. The academy can also collaborate with external providers and experts to offer specialised and industry-relevant training.
  • Implement monthly ‘Tech Talks’ open to the wider organisation.

Performance measures

  • The number of collaborative initiatives or projects spanning one or more departments and institutions
  • The number and percentage of staff members who access the Digital Skills Academy content and participate in training
  • The feedback and satisfaction of staff members, organisation leaders, and the public with the digital solutions and services developed or improved by the staff members.
  • The improvement and innovation in service delivery, efficiency, and effectiveness as a result of the enhanced digital skills and expertise of the staff members.